Payments and Withdrawals Policy

You may deposit money into your trading account at any time. We will only accept a payment method (for example bank account, e-wallets etc.) in your name. Third party or anonymous payments shall not be accepted at any time.

Payments & Withdrawal Policy

  1. If F1TRADE is not satisfied that you are the sender of the money it reserves the right to reject the money and return it to the remitter less any transfer fees or other charges. You may be required to submit additional documentation as required by anti-money laundering regulations and any other similar regulations applicable to us (“AML”).
  2. We reserve the right to impose payment, deposit or withdrawal limits and payment, deposit or withdrawal fees. 
  3. If we accept any payments by debit card, credit card or any other payment method that may charge processing fees, we reserve the right to charge you a transfer fee.
  4. Official deposit and withdrawal methods will appear in the F1Trade Account Dashboard. 
  5. If you make a payment, F1Trade shall credit your trading account within 1 to 2 business days (subject to verification) in the amount of such payment, if we are satisfied that you are the sender of the money. Credit in your trading account shall be denominated in United States Dollars only.
  6. F1Trade is not responsible for any delay or cancellation of financial transactions that may be caused by the selected payment system. In case where the client has any claims related to any of the payment systems, it’s their responsibility to contact the support service of the payment system and to notify the F1Trade of their claims.
  7. We reserve the right, without prior notice to you, to make any currency conversions which we consider necessary or desirable for the purposes of complying with our obligations or exercising our rights under these Terms and Conditions or any transaction.
  8. Any such conversion shall be affected by us in such manner at the daily foreign exchange rates set forth on the day funds are put onto your trading account.
  9. All foreign currency exchange risk arising from any transaction or from our compliance with our obligations or the exercise of our rights under these Terms and Conditions will be your responsibility.
  10. F1Trade is not be responsible for the activities of any third-party service providers that clients may use in order to make any deposit/withdrawal.
  11. In case any fraud appears during the financial transaction or after it, F1Trade reserves the right to cancel the transaction and to close the client’s account.
  12. If the client carries out a transaction on his/her behalf which is not covered by the balance of his/her Account, F1Trade has the right to liquidate his/her assets and use the proceeds to cover part or the total difference.
  13. The client irrevocably accepts that he/she is solely responsible for any technical deficiencies that may occur in client’s connection to the Trading Platform, if the client’s equipment used for receiving the services (including, but not limited to, personal computer, laptop, mobile phone and etc.), and confirms that he/she will have no claims whatsoever against F1Trade for any direct and/or indirect damages the client may suffer due to such deficiencies.
  14. F1Trade has the right to refuse to execute any transaction requested by the client and/or any other action required, under this agreement, for as long as it maintains any claims against the client, whether these are due, future or contingent and regardless of whether these arise from the same transaction/Operation from which such obligations arise.

 

Account Deposits  

To fund your F1Trade account, you will need to navigate to your F1 Trade Account Management Dashboard, https://app.f1trade.com/deposit, choose from the available funding methods from the list, fill in all the required details and proceed to payment page.

Available options for deposit are listed in your F1Trade account dashboard.

Coinbase Deposits

To fund the account clients must create a personal profile with CoinBase – a secure platform that makes it easy to buy, sell, and store cryptocurrency like Bitcoin, Ethereum, Fiat currency etc.

Once you open your Coinbase account, you will need to fund it using the available methods that they offer.

Available Funding methods based on your region.

Europe

For more information on funding methods available for clients in the European region see here: https://help.coinbase.com/en/coinbase/getting-started/adding-a-payment-method/payment-methods-for-european-customers

UK

For more information on funding methods available for clients in the UK region see here: https://help.coinbase.com/en/coinbase/getting-started/adding-a-payment-method/payment-methods-for-uk-customers

AUS

For more information on funding methods available for clients in the Australian region see here: https://help.coinbase.com/en/coinbase/getting-started/adding-a-payment-method/payment-methods-for-australian-customers

Singapore

For more information on funding methods available for clients in the Singapore region see here: https://help.coinbase.com/en/coinbase/getting-started/adding-a-payment-method/payment-methods-for-singapore-customers

Canada

For more information on funding methods available for clients in the Canada region see here: https://help.coinbase.com/en/coinbase/getting-started/adding-a-payment-method/payment-methods-for-canadian-customers

Once your Coinbase account is funded, you must convert funds into cryptocurrency.

Purchasing cryptocurrencies comes with a number of risks, including volatile market price swings or flash crashes, market manipulation, and cybersecurity risks. In addition, cryptocurrency markets and exchanges are not regulated with the same controls or customer protections available in equity, option, futures, or foreign exchange investing. There is no assurance that a person who accepts a cryptocurrency as payment today will continue to do so in the future.

A link will be created for you to send cryptocurrency and you can choose the currency that you purchased. You will be asked to confirm your payment by showing your QR code within 60 minutes. Once the timer starts, it will allow you to check out. Below the timer, there is a QR code. To find your QR code on the web: you can find your wallet address on the Addresses page or by clicking the Tools menu from the menu on the left.

The processing time of the inquiry depends on the selected payment method and may vary from one method to another. F1 Trade cannot regulate the processing times. In case of using electronic payment methods, the transaction time can vary from 1 to 2 business days.

F1Trade should not be held responsible for any losses that the client may incur (or to third party) due to reliance on inaccurate or erroneous financial information on the Website.

Clients should verify the accuracy and reliability of the information on the website and its appropriateness in comparison with other dependable information sources. F1Trade will not be held responsible for any allegedly caused claim, cost, loss or damage of any kind as a result of information offered on the website or due to information sources used by the website.

 

Deposit Verification

Only funds sent from an account held in the client’s name and belonging to the client are acceptable. F1Trade reserves the right at its discretion, if it has identified third party or anonymous deposits, to reject the funds and return it to the remitter less any transfer fees or other charges and/or in some cases close the account.

F1Trade reserves the right to reject deposits that do not follow our verification procedures.

If you make a payment, F1Trade will credit your trading account within 1 to 2 business days (subject to verification) in the amount of such payment, if we are satisfied that you are the sender of the money. Credit in your trading account will be denominated in United States Dollars only.

 

Withdrawal Process

Any withdrawal request placed and approved will be paid to the original depositor via the original payment method.

After clients submit a withdrawal request, such request will be assigned a “Requested” status. When the request is being processed, it has an “In Process” status. After the “In Process” status is assigned, the requested funds will be debited from the client’s account balance. After the withdrawal request is assigned a “Completed” status, the requested funds will be transferred to the payment system.

Withdrawal requests are processed by F1Trade’s Funding Department. The processing time is 2 business days. F1Trade reserves the right to increase the processing time; in such case, F1Trade will notify the client via any contact method specified by the client in his/her profile.

F1Trade reserves the right to increase the processing time and/or cancel withdrawal requests submitted by the client, without prior notice, during an internal risk assessment of the client’s account in relation to activities which insinuates fraud, money laundering, unfair usage of F1Trade’s general policy and terms of agreement. Please note that this list is not exhaustive.

The client has the right to withdraw funds only to the payment system that was used to deposit funds to his/her account. In case where it is technically impossible to withdraw funds to the payment system that was used to deposit funds, the payment method will be chosen by F1Trade according to the client’s wishes. In such a case, the payment details must meet the conditions specified by the client in his/her personal info.

Clients who make a deposit but have not placed any trades and wish to withdraw their deposit, can do so by requesting a full refund, back to the original payment card, within 90 days. Any withdrawals after this period will be subject to processing and inactivity fees.

Clients who make a deposit and have placed trades, and wish to withdraw their deposit, must be assessed fees where applicable and may have to wait up to 2 business days for trades to settle prior to processing the withdrawal request.

Accounts below $200 will be required to withdraw their entire account balance. Clients who submit a withdrawal request that results in the account balance falling below $200 will receive the full account balance (bringing account balance to $0).

The client is fully responsible for the information he/she provides F1Trade through the withdrawal request.

If a client has deposited funds, received access to our trading platform but have not executed at least 20 trades within the first 30 days, there will be $50 inactivity fee applied to your account. Should you not reach the minimum 20 trades per quarter, you will continue to incur a $50 inactivity fee.

There is a $10 USD Fee for withdrawals.

If you give an instruction to withdraw money from your trading account, we will reduce the requested money immediately from your account balance and shall process the withdrawal within the following 3 business days, being any day other than a Saturday, Sunday or public holiday when banks in the relevant jurisdiction are open for business (“Business Day”) of our acceptance of the instruction if the following requirements are met:

  1. your instruction includes all necessary and correct information;
  2. your instruction is to make a payment through a payment method in your name (e.g. bank account, e-wallets etc.); and
  3. you have provided full identification documents as may be requested by us to support your instruction pursuant to our AML procedures.
  4. your request is not pending trades or cash settlement

Once the request has been accepted please allow an additional 5 to 10 business days for the funds to show in your account. Please note that it might take a few days for your payment processor to update the balance in your account, depending on its policy and procedures.

 

Disclaimer

System response, trade executions and account access may be affected by market conditions, system performance, quote delays and other factors. The risk of loss in electronic trading can be substantial. You should therefore consider whether such trading is suitable for you in light of your financial resources and circumstances. We cannot and will not be held responsible or issue refunds for claims of losses resulting from issues with the use of the software or order execution routing issues. We only provide our clients with the ability to connect to quoting software and order execution routes, we do not own or control them. Our full risk disclosure and terms of use are as set forth a https://f1-trade.kayako.com/article/6-general-risk-disclosure.